Salice - Frequently Asked Questions
We are the UK distributor and as such can only handle UK based enquiries. If you want to contact us please click here
Q: I live outside the UK, where can I find information on my local dealer or distributor?
A: Please click here
Q: I live in the UK and I’m looking for replacement nose pieces for my sunglass or helmet who can I contact?
A: Replacement nose pieces are available please contact us by emailing firstname.lastname@example.org. Please include a photo of your product, include the Model Name, Date of purchase, Place of purchase, Colour of part required and Delivery Address.
Q: I have a problem with my SALICE product what action should I take?
A: Firstly contact the dealer where you purchased the part, email them a photo of the fault along with proof of purchase, if this is not possible, follow the previous steps but send the email to email@example.com.. Please note we can only handle warranty issues for products purchased from UK dealers.
Q: Is my SALICE product still in warranty?
A: SALICE products are covered by a 2 year warranty from date of purchase.
Q: How do I change my SALICE lenses?
A: Please locate the model of sunglass on our website and click on the lens changing instructions.
Q: Can I purchase SALICE lenses?
A: Yes this is possible. Please do a product search on our website and contact your nearest dealer or purchase online.
Q: How do I find my nearest UK dealer?
A: Locate the product you are searching for on our website and either enter your postcode to find your local stockist or click on link to the web stockists.
Q: How should I clean my SALICE sunglasses
A: It is only recommended to use a Salice Lens Cleaning Cloth, do not use any other solvents, chemicals or third party cleaning kits because they have not been tested on our lenses and can possibly damage them.
Q: Are SALICE sunglasses suitable for driving?
A: It is not recommended to drive in any of the RW or RWP lenses.
|Salice - WARRANTY|
|If you are in the UK when purchasing your first pair of SALICE sunglasses, we recommend that you find your nearest dealer and go to the shop, try them on and purchase them from the dealer. In this way you will know you are getting the right fitting sunglass and you will also have access to our efficient UK Warranty process. By all means buy them online but we recommend you buy them from an accredited UK dealer. You will find details of UK stockists on our website when doing a product search.
If you do find any product cheaper online, ask your UK dealer to price match, please make sure you are comparing product like for like.
If you haven't already tried our online stockist search, please navigate to a product page & click on the 'Find a Stockist' link.
If you would rather email us directly please email firstname.lastname@example.org, or call us on 0044 1787 881144.
Office Hours - Monday to Friday 9am to 5pm (except bank holidays)